Gift Card Terms and Conditions
1. GENERAL TERMS
Decathlon Gift Cards are issued by Decathlon Canada Inc.
By visiting giftcard.decathlon.ca you agree that the laws of the
province of Quebec, Canada, without regard to the principles of conflict
of laws, will govern these Gift Card terms and conditions
Decathlon reserves the right to change these Terms and
Conditions from time to time in its discretion. Please refer
to www.decathlon.ca for additional terms and conditions.
2. GIFT CARDS
Decathlon Gift Cards are available for purchase online at our web site, Gift
cards value is in Canadian currency.
No fees of any kind will be imposed on purchasers or recipients of Gift
Cards. Gift cards do not expire.
Use this card to buy merchandise at any Decathlon location in Canada
or online at www.decathlon.ca.
Purchases will be deducted from the Card amount until the value
reaches zero or any other amount determined by applicable laws. Check
card balance at any Decathlon store or online at decathlon.ca or call 1 (844)
533-3322. Value on this card can’t be redeemed for cash. Hold on to
this card, because if lost or stolen, the card cannot be replaced. No
exceptions, except where the laws of a province or a territory may apply.
You may not return or cancel your Decathlon Gift Card after it is
received. Purchasers who wish to cancel a Gift Card purchase prior to
its delivery to a recipient should contact Customer Service prior to the
delivery date selected during the purchase process.
Decathlon’s standard return policy applies to purchases made with the
4. LOST OR STOLEN GIFT CARDS
If you suspect that someone has copied or stolen your Gift Card,
contact Customer Service immediately. Gift Cards will not be replaced if
lost or stolen. Gift Cards have cash value and should be safeguarded
The maximum value that can be associated with any one Gift Card is
two hundred and fifty dollars ($250.00) and total purchases for any one
individual may not exceed ten thousand dollars ($10,000.00) in one
You may not use a Gift Card to purchase other Gift Cards.
Gift Cards cannot be reloaded, resold, transferred for value, or redeemed
for cash, except to the extent required by law. Gift Cards are void if
resold, transferred for value, or redeemed for cash. Unused Gift Cards
may not be transferred.
6. OUR POLICIES
7. RISK OF LOSS
Ownership and risk of loss of Gift Cards passes to the recipient as soon
as the Gift Card is delivered to the designated carrier. We are not
responsible for lost or stolen Gift Cards. If you have any questions,
please see the FAQs
8. GIFT CARD CUSTOMER SERVICE
If you need assistance with any aspect of your purchase, ownership, or
use of your Gift Card, please contact Customer Service. Please refer to
your order number, or be ready to supply your email address.
9. PAYMENT METHODS
Decathlon Gift Cards may be paid for with a valid VISA, MasterCard.
10. DELIVERY INFORMATION AND REQUIREMENTS FOR GIFT CARD
All orders of Gift Cards are subject to a process that compares
purchaser information provided on the web site with information about
the purchaser provided by the purchaser's financial institution. If there is
a discrepancy, your Gift Card order may be delayed until it can be
If you have concerns about your order, please contact Customer
Service. Please refer to your order number, or be ready to supply your
We are not responsible for Gift Cards that are undeliverable or not
received due to your failure to enter an accurate email address for the
recipient. Please check to make sure the email address of the recipient
is correct and contact Customer Service if you suspect the recipient did
not receive his/her Gift Card.
11. REASONS FOR FAILED DELIVERY OF GIFT CARDS
Decathlon Gift Cards are delivered via email. If you have confirmed the
recipient's email address but the Decathlon Gift Card has not been
viewed within a reasonable period after the requested delivery date,
following is a list of the most common reasons why delivery may have
failed: 1. Spam filter blocked email or routed it to a bulk/spam folder. 2.
Recipient's firewall blocked the email. 3. Email inbox is over size limit. 4.
Invalid email address. If a spam filter is blocking emails from getting to
an inbox, the email options will need to be modified so that Decathlon
emails are not considered spam.
If you need further assistance, contact Customer Service. Please refer
to your order number, or be ready to supply your email address.
12. PERSONALIZED MESSAGING
If you wish to add a personal message to A Gift Card, simply type your
message in the Message field on the Gift Card preview.
Personal messages are limited in length to the space provided on the
There is no additional charge to include a personalized message.
If we find inappropriate, offensive or otherwise objectionable messages,
we reserve the right to cancel them. Thanks for your cooperation.
13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICABLE LAW DECATHLON
MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF
ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE GIFT CARDS
OR ANY PURCHASES MADE WITH THE GIFT CARD, INCLUDING, BUT
NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-
INFRINGEMENT, OR ANY WARRANTY ARISING BY USAGE OF TRADE,
COURSE OF DEALING, OR COURSE OF PERFORMANCE. SOME
JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED
WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO
YOU. THIS PARAGRAPH GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM
JURISDICTION TO JURISDICTION.
YOU AGREE THAT DECATHLON SHALL HAVE NO LIABILITY FOR LOST
PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS
AND CONDITIONS (HOWEVER ARISING, INCLUDING NEGLIGENCE AND
ANY INABILITY TO USE A GIFT CARD BECAUSE OUR SYSTEM IS NOT
IN ADDITION, TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN
NO EVENT SHALL DECATHLON HAVE ANY LIABILITY FOR ANY
DAMAGES OR LOSSES (INCLUDING, BUT NOT LIMITED TO LOST
PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES) RESULTING DIRECTLY OR INDIRECTLY FROM: (A)
UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT OR
DESTRUCTION OF A GIFT CARD THROUGH ACCIDENT, MISUSE, OR
FRAUDULENT MEANS OR DEVICES BY YOU OR ANY THIRD PARTY; (B)
ANY CIRCUMSTANCES BEYOND DECATHLON’S CONTROL; (C) THE USE
OF THE GIFT CARD BEING SUSPENDED OR PROHIBITED BECAUSE IT
HAS BEEN REPORTED LOST OR STOLEN, OR WE BELIEVE IT IS BEING
USED SUSPICIOUSLY OR FRAUDULENTLY OR IS BEING SUBJECTED TO
UNAUTHORIZED USE; (D) THROUGH NO FAULT OF DECATHLON,
YOU’RE NOT HAVING SUFFICIENT FUNDS ON A GIFT CARD TO COVER
A TRANSACTION; OR (E) INABILITY TO USE A GIFT CARD BECAUSE
OUR SYSTEM IS NOT WORKING PROPERLY THROUGH NO FAULT OF
OURS. YOU AGREE THAT DECATHLON IS NOT RESPONSIBLE FOR ANY
INTERRUPTION OF SERVICE. THE LAWS OF CERTAIN JURISDICTIONS
MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE
EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
NOTWITHSTANDING THE FOREGOING, IN THE EVENT THAT
DECATHLON IS FOUND LIABLE TO YOU, YOU SHALL ONLY BE
ENTITLED TO RECOVER ACTUAL AND DIRECT DAMAGES IN AN
AMOUNT NOT TO EXCEED THE AMOUNT LOADED ONTO YOUR GIFT
The parties hereby attorn to the jurisdiction of Quebec, Canada and
these Terms and Conditions will be construed in accordance with and
governed by the laws of the province of Quebec and the laws of Canada